— CETRA Celebrates the Anniversary of Two Decades of Helping People Understand Each Other and the World Around Them —
CETRA Language Solutions, a leading provider of translation, interpretation and other language services, is celebrating its 20th anniversary this month. Over the past two decades, the company has transformed from a one-person startup into a top-100 global language company with seven offices in five countries.
CETRA was founded in 1997 by Jiri Stejskal, who immigrated to the US as a political refugee from Czechoslovakia nine years earlier. He was a freelance translator and a doctoral student at the University of Pennsylvania when the opportunity came along to start a language company in order to support international litigation at a major Philadelphia law firm.
According to Stejskal, the company’s anniversary means more than just two decades of providing language services to clients.
“Our purpose is to help people better understand each other and the world around them. It has been truly rewarding to have had the opportunity to carry out that mission each day for the last 20 years,” said Stejskal, now serving as the President and CEO of CETRA. “As an immigrant, I am thrilled to have the ability to help people communicate across borders.”
Today CETRA provides language services to government, nonprofit, and corporate clients, including the market research, legal, and life science industries. CETRA has grown exponentially since its founding, has been featured regularly on the Inc. 5000 list of the fastest-growing private companies, and has received the US Chamber of Commerce’s annual Blue Ribbon award for the past eight years.
Through its “Doing Good” initiative, CETRA has also supported various charities that work to relieve illness, provide disaster relief, strengthen communities and promote cultural exchanges around the world.
“I am truly privileged to have worked with so many wonderful people, staff, clients, and vendors for the past 20 years,” said Stejskal. “I am grateful for the fantastic staff here at CETRA; their dedication and teamwork has made my ‘American Dream’ a reality. Likewise, many thanks to all of our customers and vendors for your partnership. We worked hard to build your trust, and our growth would not have been possible without you.”
CETRA provides language services to businesses and institutions around the world, including translation, foreign language and American Sign Language interpretation, website localization, software localization, multilingual typesetting, voice-overs and transcriptions in over 200 languages. Its global network of more than 5,000 professional linguists, and its dedicated staff in Pennsylvania, Virginia, California, Ireland, Germany, South Korea, and Ghana provides professional, responsive service that saves clients time, simplifies the process and makes working with CETRA a pleasure. CETRA is ISO 9001 and EN 15038 certified.
Olympic Interpretation: For Some, It’s a Golden Opportunity Organizers for the 2018 Games in South Korea and 2020 Games in Tokyo have already launched their language service efforts. Olympic interpretation is not easy. In many ways, those striving for Olympic interpretation must match the same dedication to their craft as the athletes do to their sports.
CETRA Expands In-Language Coding Service
Designed primarily for the market research industry, in-language coding has significant value for any company or industry looking to better analyze large volumes of multilingual text.
Trends: APAC Market Research in Transition
There is a great push to focus on technologies, content, and formatting that appeals to a generation of consumers who insist on things being simple, appealing to the eye, and integrated with their current technological preferences – namely, cell phones (particularly Androids for the Chinese market).
Interpreting Sustainability: Is it Sustainable?
Sustainability may have some of the most fluid and evolving terminology of any industry. This new and rapidly evolving industry presents challenges for interpreters and translators to stay current with the terminology, while also addressing cultural differences when providing language services to clients.
CETRA Ranked as a Top LSP
CETRA Language Solutions was recently ranked as the 25th top Language Service Provider (LSP) in North America and the 91st LSP worldwide. The annual rankings are made by an independent marketing research company called Common Sense Advisory (CSA).
GALA 2016: It’s Not Man vs. Machine
The overarching topic was a new approach to integration of technology. We are now moving toward a notion of “man and machine,” viewing technology as a complement to human intellect rather than its replacement.
CETRA’s 2016 By the Numbers:
Thank you to everyone who worked with us in 2016 helping people to better understand each other and the world around them. We look forward to working together with you to reach even greater heights in the New Year!
Wabi Sabi is a concept of beauty in Japanese culture that developed through Buddhist influence from China over 700 years ago, and which still remains a deeply rooted aesthetic in modern culture and design.
Difficult to Translate
Notoriously difficult to translate, the concept of Wabi Sabi has two parts. The first part, Wabi, is often associated with rustic simplicity, and it represents the unique flaws that are necessary to perfect the true beauty of an object, much like imperfections in the panes of a stained glass window might enhance the beauty of the whole image when light shines through. Sabi refers to the inevitable decay and evolution of beauty through wear and tear, much like a wooden railing might take a deep, polished luster over the years as hundreds of hands leave behind their oils, discoloring the original wood varnish.
Simply stated, Wabi Sabi is the beauty in the flaws and impermanence of any given item.
In modern days, the idea of Wabi Sabi can be transferred to so much more than artwork. Consider it a self-help guide about embracing the inherent imperfections that define the joy in our lives—like a toddler’s toys scattered about a living room floor. Wabi Sabi in life encourages a person to not simply forgive or overlook an imperfection, but to embrace it as a defining point of our own beauty, and accept the fact that we are constantly fading and changing which is, in itself, a cause to celebrate both the here and now, and the changes to come.
Wabi Sabi and Language
Wabi Sabi can also provide guidance from a linguistic perspective. The global evolution of language is both praised as progressive and lamented as a loss to the ever-waning traditions and structure of unique cultures. However, in the translation industry, we see that the change in language is inevitable. As globalization allows for more and more ‘borrowed words’ to link one language to another, instead of cheapening language, there is a rich brotherhood that is created when two people from different worlds can share understanding of one idea naturally and intuitively. Yes, as we all grow closer to each other, we may lose some of what makes us unique, but perhaps the celebration is in the greater creation of a world of people who understand each other better, and see the world as a little bit more united than it was before.
That is an example of Wabi Sabi worth communicating.
Languages, interpreters and translators are sometimes featured by Hollywood and in our pop culture. Many commonly recognize “Lost in Translation.” A new movie, “The Arrival,” is the most recent occurrence of our industry on the big screen. Following are two perspectives on “The Arrival” from those in the language industry.
CETRA was invited to participate in a historic summit to assist with the creation of a Translation and Interpretation (T&I) organizational body for the Association of Southeast Asian Nations (ASEAN). ASEAN represents a commitment to intergovernmental cooperation and economic facilitation between 10 southeast Asian member states. It is similar to the EU, but for Asian member states. The summit was held to create an ASEAN Multilingual Translation and Interpretation (MTI) committee designed to help provide common standards, support, and cooperative structure to the language industry across the participating 10 nations.
Currently, ASEAN nations have varying levels of TI industry development, so the role of the committee is to harmonize the efforts of the industry in both continued development and quality expectations. CETRA was able to provide insight from the global language services provider (LSP) perspective on:
Linguist qualification requirements
Regional differences in language service demands
Best practices and information on current translation technologies
Insights on other international standards for the language industry such as ISO, EN and ASTM
This initiative is a historic moment for the language industry in southeast Asia. Though the ASEAN countries are vastly different with a wealth of language and cultural barriers, translation and interpretation are bridges that can truly allow great cooperation and unified strength across any and every industry they touch.
We are very excited to see how the regional language industry will expand and innovate through the support and guidance of the ASEAN MTI committee, and to see the many benefits that ASEAN itself will reap as a result of supporting the linguists and language professionals in the region.
Participating organizations of the summit included the International Federation of Translators (FIT), Association of Asian Translation Industry (AATI), language service providers and educational institutions.
The MTI committee was able to draft a series of best practice guidelines as a starting point for the committee to help grow, support and establish reliable certification of linguists in the region.
In the future, the committee plans to solidify its membership so that it is managed by experts in all 10 of the ASEAN countries, and to formalize commitments and standardized best practices for the industry.
Over the past decade the AATI MTI has organized several T&I events in the region to celebrate National Translation Day and other key unifying activities for linguistic professionals. Next year will see the launch of an ambitious awareness campaign to address the relative devaluation of language services and the underrepresentation of the linguists who provide critical support to the entire ASEAN network in social, economic, and political arenas.
CETRA was very privileged to be included in the foundational stages of such a worthy and far-reaching venture. We look forward to cooperating with ASEAN MTI to help grow this historic initiative into a strong network of support for professional linguists and LSP partners in ASEAN for decades to come.
Blog by: Kim Groff
Senior Project Manager
CETRA Language Solutions, a leading global language service provider, was recognized as a bronze and presenting sponsor recently at this year’s Philadelphia 100® awards. CETRA is a former Philadelphia 100® award recipient and a member of the organization’s Hall of Fame.
Earlier this year, CETRA was recognized as one of the 25 top language service providers in North America and one of the top 100 globally by Common Sense Advisory, an independent marketing research company that focuses on research for businesses in the language services industry. CETRA also received the 2016 Blue Ribbon award from the US Chamber of Commerce. CETRA has received the Blue Ribbon award each year since 2009.
CETRA provides language services to businesses and institutions around the world, including translation, simultaneous conference interpretation and American Sign Language interpretation, web site localization, software localization, multilingual typesetting, voice-overs, and transcriptions in over 200 languages. Its global network of more than 5,000 professional linguists, and its dedicated staff in Pennsylvania, Virginia, California, Ireland, Germany, South Korea and Ghana provides professional, responsive service that saves clients time, simplifies the process and makes working with CETRA a pleasure. CETRA is ISO 9001, ISO 13485, and EN 15038 certified.
Imagine a world without translators: How would we communicate with each other? With nearly 7,000 languages spoken around the globe, trade and cultural exchange would be impossible. Leaders of nations could not talk to each other. Scientific discoveries could not be shared. Books could be read only by those who speak the author’s language. Cross-border traffic would come to a halt. Breaking news would reach only a select few. The Olympic Games could not be held. Nations in distress would not receive assistance from more fortunate ones.
There is a constant need for language skills. Having the ability to connect different languages not only helps people to better understand each other, but also to better understand the world around them.
With the scheduled exit of the UK from the European Union, an organization in England has noted the impact linguists have in the nation’s economy. At the same, recent US Census data shows that more than one-in-five US residents now speak a foreign language at home, and that number is on the rise.
We encourage you to read two recent examples of the importance translators and interpreters have in our global community.
CETRA Language Solutions recently expanded its in-language coding capabilities to better serve the growing demand for this service from its global market research clients. Designed primarily for the market research industry, in-language coding has significant value for any company or industry looking to better analyze large volumes of multilingual text.
The expanded in-language coding service integrates CETRA’s leading translation services with its strength in linguist recruitment. In-language coding can help clients to better extract and quantitatively analyze the reams of verbatim text generated by open-ended questions in surveys, as well as from CRM systems, customer-feedback systems, customer records, web sites, voice/video recordings, social media, and images.
“CETRA provides language services to many of the globe’s top market research companies, and investing in our in-language coding service allows us to provide even greater value to our clients,” said Jiri Stejskal, President and CEO, CETRA. “Offering in-language coding helps us stay in the vanguard of language services. In-language coding is increasingly needed by the market research industry, as well as many other industries that require analysis of large data sets of text, phrases, and numbers.”
CETRA can provide in-language coding to clients in multiple languages at competitive rates.
CETRA is adept at working with many leading analytical and sampling technologies, including Ascribe, IBM SPSS and Confirmit.
In market research, verbatim coding is the assignment of numeric codes to various words, phrases, ideas or concepts in text, so that the information and meaning in the text can be extracted and analyzed quantitatively.
Typical requests for in-language coding include responses to open-ended survey questions that need to be categorized according to certain criteria. In most cases, the needed code frame is provided by the client, and surveys range from 300 – 2,000 responses.
CETRA provides language services to businesses and institutions around the world, including translation, simultaneous conference interpretation and American Sign Language interpretation, web site localization, software localization, multilingual typesetting, voice-overs, and transcriptions in over 200 languages. Its global network of more than 5,000 professional linguists, and its dedicated staff in Pennsylvania, Virginia, California, Ireland, Germany, South Korea, and Ghana provides professional, responsive service that saves clients time, simplifies the process and makes working with CETRA a pleasure. CETRA is ISO 9001, ISO 13485, and EN 15038 certified.
CETRA was recently tasked by the US Pacific Command with providing high-level language services for the annual Chiefs of Defense (CHOD) conference, which is a prestigious meeting of high-ranking military representatives of the more than 30 major Asia-Pacific countries. This year’s event, which was held in Manila from September 5 – 7, 2016, was hosted by the Armed Forces of the Philippines and US Pacific Command.
It was the sixth time CETRA provided language services for the conference.
The CHOD Conference brings together key military leaders and policy makers to discuss regional and global challenges and to promote multilateral cooperation in the Indo-Asia-Pacific. CETRA recruited and assigned 22 high-level simultaneous interpreters representing 11 languages and a three-person team of audio/visual technicians over the course of the conference. The interpreters and staff were recruited from countries across the region and US. Similarly, the needed language services equipment was sourced locally in Manila and in the US.
Robin Smith, the Interpretation Services Manager at CETRA, provided overall oversight of interpreter recruitment and the coordination of logistics, as well as on-site project management of the interpretation and audio/visual teams.
“It was a team effort at CETRA, along with a solid working partnership with the US Pacific Command, that enabled us to put together such an accomplished project team and effective language services,” said Smith. “The interpreters were excellent, equipment was spot-on and all logistics were coordinated seamlessly. We worked together and that made all the difference.”
The languages requested were Khmer, Laotian, Chinese, Thai, Korean, Russian, Mongolian, Vietnamese, Indonesian, Japanese, Portuguese, and Spanish. The interpreters were recruited both locally and internationally, and were selected for their linguistic and diplomatic expertise. They provided simultaneous interpretation support to the various Chiefs of Defense and their delegates throughout the conference.
The Indo-Asia-Pacific region is home to a large percentage of the world’s population, a vast array of languages and religions, several of the world’s largest military forces and some of the largest economies in the world. The main topic of this year’s meeting was forging cooperative ties amid emerging challenges to secure a common future.
CETRA is an experienced provider of conference interpretation, including linguists and equipment, for international US military and diplomatic conferences in CONUS and OCONUS locations. CETRA previously provided similar language services for CHOD conferences that were held in Hawaii, Australia and South Korea.
ILS currently provides language services to Fairfax County, VA, and similar clients include: Arlington County, VA, Prince William County, VA, and numerous cities and school districts across the VA, MD and Washington, DC area.
The annual vendor forum and reverse tradeshow provides an opportunity to learn more about the county’s diverse and highly competitive annual $700M procurement spend.
The vendor fair is designed for participants to:
Discover current trends and issues impacting the county’s supply chain process.
Gain insight into the county’s supply requirements.
Have face-to-face contact with county departments.