CETRA Earns ISO 9001 Certification for Quality Management
CETRA is certified to the ISO 9001:2015 international quality management standard by the Performance Review Institute, a global accreditation authority. CETRA is one of the few language service providers certified to the stringent quality standard.
The ISO certification demonstrates CETRA’s commitment to internationally recognized quality management standards and best practices in the language services we provide. Clients can have peace of mind that they are receiving accurate translation and interpretation services with CETRA, as well as outstanding customer service.
To meet the requirements of the ISO 9001:2015 standard, CETRA must maintain and continuously improve processes that consistently meet or exceed customer and regulatory requirements, with increased focus on risk management. CETRA has been ISO 9001 certified since 2011.
For more information about our ISO certification, please contact Tommy Tomolonis, CETRA’s Quality Manager. Tomolonis serves on ISO TC37, which is the technical committee at ISO responsible for drafting the standards that apply to the language services industry.