Translation and Interpretation Services

CETRA Language Solutions offers enhanced translation and interpretation services to the market research, government, legal, and life science industries using our global network of linguists. You can depend on us to deliver high-quality, on-time cross-cultural communications with professional, friendly, responsive service that gives you peace of mind.

CETRA’s team of multilingual project managers brings a wealth of diverse, worldwide experience to each request. We add value through prompt and responsive assistance, thorough project preparation, insightful cultural consulting, and a proactive, partnering approach.

The CETRA CheckPoint™ Quality Assurance Process
The comprehensive CETRA CheckPoint^TM process includes a specifications phase, terminology management, production and post-production reviews, final formatting, and post-project review. Beginning with analysis of the source document to locate possible trouble areas and resolve issues before they become problems, the multi-step process is coordinated by the SuperTeam^TM project manager, who is the single point of contact for the client throughout the project.

The CETRA SuperTeam™
Our project managers are the core of our business. They go through a rigorous training period to become familiar with our proprietary procedures and quality assurance process. With backgrounds that cover various industries and languages, individuals bring added value to their jobs, and although each one serves as a single point of contact for any given project, they also work together for the best possible outcome in every project. That’s why we call them the SuperTeam^TM.

The CETRA Ambassadors™
In a sense, every translation or interpreting assignment represents a link to the country and culture of the translator or interpreter who completes it. Therefore, we view the talented linguists who handle our work as ambassadors to the global community. Their professionalism and commitment to high standards makes us proud to partner with them.  Our database of linguistsis 5,000 strong and growing; it represents a wide diversity of languages, locations, certifications, past experience and areas of expertise. We are looking forward to finding the right CETRA Ambassador^TM for you!

The CulturePoint™ Matching System
No two projects are exactly alike – in fact, we’ve implemented thousands of projects that are all very different on various levels. Your project has its unique requirements including language- specific translation needs, interpreter needs, subject matter expertise, government or cultural requirements and more. That’s why CETRA developed the CulturePoint^TM Matching System. Our database of CETRA Ambassadors^TM is sorted by an array of factors, such as country of origin, industry specialization and technical capabilities, so that our SuperTeam^TM can quickly find the translator or interpreter with the special requirements, background and qualifications to provide exactly what you need. If the right person isn’t already in our database, we’ll put our GlobalSearch^TM program to work.

The GlobalSearch™ Recruitment Program
Although we can easily translate hundreds of languages, your project may require one in which we have not yet worked.  CETRA’s GlobalSearch^TM Recruitment Program combines resources, contacts and technology to find the perfect fit for your project. We have successfully located qualified translators and interpreters all over the world!

CETRA 24/7™
Our commitment to all of our services is strong, and CETRA offers around-the-clock support and help – we are just a phone call or click away! We understand your deadlines may be unpredictable and a need may arise outside of normal business hours, so we’re ready to support you at all times.

Accelerated Services
In the real world, the need for translation or interpretation can happen at a moment’s notice. Deadlines change, priorities shift or a new project develops when you least expect it. That’s why CETRA offers an accelerated service option for projects that have to happen quickly. With a guaranteed time of delivery and no loss in service, our accelerated service is there for you when time is of the essence.

CETRAtech™ Equipment Rental
Planning your interpreting event can be a huge challenge. Until now, you had to call one place to locate an interpreter, and another place to get the headsets or audio-visual equipment required. Now CETRA offers a comprehensive program which makes it easy to meet all of your needs with one call: interpreter(s), equipment, even technicians when necessary. Let us help you coordinate your next event - with CETRAtech^TM, it will be easy!

Changing providers or hiring a new language services provider shouldn’t be a hassle—and with CETRA’s unique project implementation, you’ll be amazed at how seamless and non-invasive our approach truly is. With years of translation and interpretation experience in diverse industries including marketing research, pharmaceutical and legal, as well as government and academic institutions, we understand the nuances, needs and factors that make your project requirements unique. Each project’s implementation process is designed with your work volume and specific needs in mind. Plus, our unparalleled commitment to service and willingness to do what it takes for our clients give you a competitive advantage. With easy implementation and the right software for your needs, CETRA is the best choice for seamless integration and accuracy. It really is that simple!

CETRA is ISO 9001:2008 and ISO 13485:2003 certified